Booking & Course Policies
Please read through the following policies carefully. By booking an appointment with Tarnee Morris, you agree to all the terms and conditions stated below and any other policy or terms and conditions provided by Tarnee Morris.
Deposits
All deposits will be deducted from the final price of the service with final payment due upon completion of your appointment.
Deposits are NON-REFUNABLE
Deposit will be forfeited if your appointment is canceled / reschedule in less than 24hours.
Appointments
Please ensure you arrive on time for your appointment
Please inform us if you are running late via Instagram or contact us at 0429308822 immediately - however, please note we cannot always guarantee 100% completed work if your later than 10 minutes, we will still have time for your appointment but we may need to reschedule your next appointment for an earlier date.
Cancellations/No Shows
Please provide more than 24 hours notice for appointment cancellations.
All cancellations or rescheduled appointments under 24 hours will result in a 50% cancellation fee and your deposit will be forfeited. All future appointments will be canceled until the fee is paid.
No-show appointments will result in the full remaining amount of your service being charged. All future appointments will be canceled until the fee is paid.
By booking your appointment, you are agreeing that my saved card on file can be charged if I fail to pay cancellation, no-show, or deposit fees.
Payments
We accept bank transfers, cash or card.
Payments must be made in full after your appointment has been completed.
We do not offer refunds on the full amount paid.
Add-On Fees
A $15 surcharge will be applied to appointments on Public holidays.
Course Policies
Deposits
All deposits for courses and mentoring are non-refundable & will be deducted from the final price. A $200 deposit must be paid to secure your course date.
If you are unable to attend the in-person training day after paying the deposit, the course date can only be transferred up to a maximum of 3 months from the original date.
Late Cancellation Fee
Canceling or rescheduling within 7 days of the course date will incur a late cancellation fee of $300 per training day. (this is not including deposit)
Rescheduling
You can reschedule your course date without additional fees up to 7 days prior to the booked course date.
Emergencies/Unwell
If you are unwell or face an emergency prior to the course, you may transfer the course to another date within 3 months. However, a late cancellation fee of $300 per training day still applies.
Extra Training
Additional training may be recommended if you need further help with tips and tricks to better understand the course material, at your own expense.
If any days or hours are missed throughout the course, you will need to schedule extra training to make up for the missed time, which will be at your own expense. Pricing will be determined based on the duration of the extra training needed.
Payments
No added promo codes or discounts can be applied to already reduced sale priced courses.
Bank transfer is recommended for course payments. Card or cash payments are also accepted in the salon.
Payments must be made in full 7 days prior to your course date.
Payment plans are available upon request. Please email us for details to arrange a plan.
Payment plans must be completed in full prior to your course date.
AfterPay is also available. Please email us to arrange payment via AfterPay.
We do not offer refunds on full or partial payments for any courses or mentoring.